Any unworn items may be returned in their original condition within 14 days with no questions asked. Returned item must include any and all of its original packaging including boxes, tags, and especially earring backs in the same condition it was received to get full refund. We do not accept returns of worn items unless damaged or defective. Original shipping charges are non refundable and buyer must pay return shipping. If you received free shipping, shipping costs incurred to ship item to you will NOT be subtracted from your refund nor will a restock fee be charged provided item returned in original condition. Any damaged/defective/ or items received not as described will be fully refunded or replaced if possible. We want you to be happy with your purchase so please contact us with any issues prior to leaving feedback and we will try our best to work with you.